FAQ
🔧 Setup & Compatibility
Q: Is the SuperBox S6 Max compatible with my TV?
Yes, the S6 Max works with any TV that has an HDMI port. It supports both HD and 4K TVs.
Q: How do I set up the SuperBox S6 Max?
Simply connect the HDMI cable to your TV and the S6 Max, plug in the power adapter, and follow the on-screen instructions to connect to Wi-Fi. Setup typically takes about 5–10 minutes.
📺 Streaming & Content
Q: Does the SuperBox S6 Max support 4K streaming?
Yes, it supports 4K UHD streaming. Ensure you have a 4K-compatible TV and a stable internet connection for optimal performance.
Q: Are there any subscription fees?
No, there are no monthly fees. Once you purchase the device, you can access all content for free.
Q: Can I watch live sports like the Super Bowl?
Yes, you can watch all major sporting events, including NFL, NBA, MLB, and PPV events, for free.
⏪ Time-Shift Feature
Q: What is the Time-Shift function?
Time-Shift allows you to rewind live TV programs and replay missed content for up to 8 hours. To use it, press the left button on your remote to enter Time-Shift mode, then use the left and right buttons to rewind or fast forward.
🔌 Connectivity & Performance
Q: What internet speed is recommended?
For HD streaming, a minimum of 10 Mbps is recommended. For 4K content, at least 25 Mbps is ideal. Using a wired Ethernet connection can provide more stability than Wi-Fi.
Q: Does the SuperBox S6 Max support Bluetooth?
Yes, it supports Bluetooth 5.2, allowing you to connect Bluetooth headphones, keyboards, or other devices.
🛠️ Troubleshooting & Support
Q: What should I do if my SuperBox S6 Max isn't turning on?
Ensure the power cable is securely connected and the TV is set to the correct HDMI input. If it still won't turn on, try unplugging the device for 30 seconds and plugging it back in.
Q: How can I get customer support?
You can contact customer support through the official website’s support section or via email. They are available to assist with any issues or questions.